Quality Policy: Exceed customer expectations while striving for excellence through dedication, empowerment and continuous improvement. Trung Nam EMS is committed to providing quality services that consistently meet legal and statutory requirements and exceed customers’ expectations for performance, value, quality and schedule. Trung Nam EMS’ Quality Management Process is based on its commitment to customer satisfaction, continuous improvement and the ongoing evaluation and improvement of its business processes at all levels within the company.
Trung Nam EMS strives to achieve continual improvement of its people, processes and services by certification to the requirements of ISO 9001:2015; ISO 14001:2015; ISO 13485:2016 and IATF 16949:2016; and by maintaining and continually improving the QMS effectiveness, through process control, supplier development and monitoring, effective communication, employee involvement and management commitment.